“Trendline’s Community Check-In program has been a valuable addition to our resident engagement efforts. The process was simple to implement, and the insights gathered have helped us better understand our residents’ experiences, identify opportunities for improvement, and support a more resident-centered approach to care. We appreciate the meaningful data it provides to help guide quality improvement initiatives.”

— Jaskiran Kaur, Director of Care, The Vista on Sparks

Assess the Need

Retirement homes need an insights platform that is easy to administer, supports strong resident participation, and provides practical insight beyond standard satisfaction and experience measures.

The platform needs to be flexible enough to accommodate annual or semi-annual scheduled check-ins at the community level, as well as individual resident check-ins when needed.

Better Insight. Healthier Residents. Stronger Communities.

Design the Program

To meet these needs, Trendline designed the Community Check-In to be effective, resident-friendly, and practical for care teams, community leaders, and multi-community operators.

The result is a single process that captures resident health, wellbeing, and experience in a format that can be scored, summarized, and acted on.

Deliver Value

The Community Check-In turns resident feedback into practical insight and reporting for care teams and community leaders.

Results can include:

• Individual health reports to flag concerns and support follow-up and care planning

• Interactive community health dashboards that support operational planning

• Community experience reporting to identify strengths and action areas

• Comparison and tracking tools for multi-community operators